Introducing change to the way things are run in a company has never been easy, especially if you are managing large groups of people. We think you will get the most out of Bloo only when your team understands the value of project management software and adopts it well. This page is all about onboarding your teams to Bloo, no matter the size of your team.
✅ Check-list for On-boarding Teams:
- Build a Core Team to define how your company should use Bloo
- Design Workflow in Bloo to meet your company's goals
- Create a Training Plan to Introduce Bloo to your team
- Execute and Iterate
Step 1: Build a Core Team to Launch
Whether you're shifting from another project management software or you're totally new to this, introducing a new workflow to teams can be tricky. The way change is introduced has to be carefully designed, keeping the stakeholders close in mind. The best way to start is to build a core team who will define how your company uses Bloo.
A Core Team should consist of diverse profiles and positions in a company, from an employee to CEO. They may have roles like:
- Bloo Master: They educate themselves how to use Bloo and they know all existing and new features inside Bloo. They constantly remind everyone the values of using Bloo and behaviors that drive success.
- Strategizer: This person has system thinking that allows them to be able to identify processes and behaviors. In the long term, they will be able to define use cases for different teams inside the company, observe and iterate over time.
- Educator: They are the people who will go out to train people on how to use Bloo and communicate the values. They should embrace effective communication.
The questions they may ask themselves and employees are:
What are the communication channels we currently use?
What are the needs surrounding those channels? (E.g. If you currently use WhatsApp as a team communication channel, ask the question of why it's important and what needs it solves.
What are the business processes we have? (E.g. How you maintain new leads, Delegate workload to team members, Complete a client project, etc.)
What are the goals of our company? How will Bloo help reach them?
What are the biggest pain points in regards to communication and collaboration?
Deliberate answers to those questions will give you an idea as to how your team can use Bloo to enhance work processes and productivity.
Step 2: Design Workflow in Bloo
Now that you understand the challenges in your company regarding team communication, you can start designing a workflow in Bloo to address those problems.
- Choose one of the Use Cases in Bloo to begin and iterate from there.
- Or you can start from scratch:
1. Make a list of the company's projects and teams
Write a list of all teams inside your company, and in each team, list down all the projects they have on hand. This way you can define all the "Projects" you create in Bloo. For agencies, they may create a project for each client, and for others, they create projects based on company departments or teams.
2. Define the stages and process of each project or team
Every project has its own process or stage; Write down the ideal process you want to establish or have already established. These stages will go to Columns on Board.
3. Fill those processes out in Bloo's Boards and Experiment
The best way to see if it works is to try it! Create projects & todos in Bloo and experiment with it.
Step 3: Create a Training Plan
Before creating a training plan, it's important that you set expectations on how teams should use Bloo. Every company has its own communication culture, and it is the role of everyone in the company to implement it. Bloo wants to be able to enhance those practices so you can work more effectively but keeping culture consistent.
For example, by using Bloo, you may want to shift some unnecessary face-to-face updates to writing updates in Bloo, so if this is the behavior you expect from people in your company, it makes sense to define those behaviors and communicate to them.
The Planning Stage
- Number of people: Decide how many people should attend the training at a time and who. It works better if you start out small and expand the group as you go.
- Trainers: For the first training, Educators in Core Team should be trainers or facilitators. For the next ones, company should encourage trainees to train subordinates as it may help them learn more.
- Date/Time: Decide a day and time that is convenient for everyone. Mornings are usually best for absorbing and processing new information.
- Location: It's best to go offsite for this training as it creates more focus for employees. Conducting a training in the office may cause distractions which could get employees to wander off to work on certain tasks.
- Communicate the value of using Bloo to teams
- Let teams to decide how they will use Bloo and experiment it
(10 min) Introduce Objectives of Training Session
(20 min) Identity Teamwork Challenges
- Form into 5 people per group, preferably a mix of different departments
- Let them come up with some challenges they face when working in a team or managing a project, and design it in a Flipchart
- Let each team present with only 2 minute time-cap.
(15 min) Introduce Bloo as Solution
- Explain why Project Management Tool is important
- Show a short demo of Bloo
- Introduce the workflow designed by Core Team
(30 min) Let Teams Experiment
- Group teams based on departments or projects
- Let them sign up in Bloo & fill in their workflow & todos
- Give space for them to discuss within the team on how they will use it
(10 min) Workspace Behaviors
- This is when you set expectations for the whole company on how they collaboratively work together using Bloo.
- E.g. Write updates every Friday of the week & @mention your team.
(10 min) Debrief Training Session
- Give the space for your employees to share how they feel about the new approach & listen to them
- Explain once again that change is hard but you can start small and improve along the way.
- Ensure the plans are implemented and give timely feedback when necessary.
- Have a short meeting with Facilitators to discuss improvement points for the training session. We recommend using "START. STOP. CONTINUE" method where you define what you want to start doing in the next session, stop, and continue doing.
Step 4: Execute and Iterate
Don't fall in love with your solution too soon, it can always be better. 😆There is a lot of flexibility in Bloo to make changes according to your needs and as your company grows.